Privacy Policy

Protect Your Privacy and Safety
Effective Date: August 31, 2016

Overview

ProFinder USA, a subsidiary of The Apollo Agency LLC (collectively, "ProFinder USA", "We" or "Our") provides this Privacy Policy to explain our data and security practices and policies on the ProFinder USA website and software applications (collectively, the "Website"). This Privacy Policy describes the types of Personal Information we collect, how we use the information, with whom we share it, and the choices you can make about our collection, use and disclosure of your Personal Information. The phrase "Personal Information" refers to information that personally identifies you, such as your name, address, telephone number, email address, credit card number or other billing information. We also describe the measures we take to protect the security of your Personal Information and how you can contact us about our privacy practices. This Privacy Policy incorporates by reference the Terms and Conditions for the Website, which apply to this Privacy Policy. When you visit the Sites or provide us with information, you consent to our use and disclosure of the information we collect or receive as described in this Privacy Policy.

Please review this Privacy Policy periodically as we may update it from time to time without prior notice to reflect changes in our data practices. We will post a prominent notice on our Website to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the notice when it was most recently updated. If we make material changes to the policy that will affect previously collected Personal Information, you will be notified and provided an opportunity to consent to the updated Privacy Policy.

The types of information we may obtain include:

  • Personal Information provided by you (such as via a resume uploaded to our Site or a job application sent using our Site) or collected from third party sources as described below.
  • Publically available data about you from third party sites and sources, including profiles created by you on other websites, or other information you have publicly shared for the purpose of advertising or informing others about your background.
  • Username and password for the account you may establish on our Website.
  • Payment details (including payment card number, security code, expiration date, cardholder name and billing address) if you buy products on our Sites.
  • Your demographic information (such as zip or postal code, occupation, education and experience, and if you choose to provide it, age, gender and race or ethnicity). We collect this information either through the registration process, from your resume or in the manner described below.
  • Job search behavior and preferences, and a record of the searches that you make on our Sites. Other details that you may submit to us or that may be included in the information provided to us by third parties.
  • Technical information about your use of our sites or apps, as described below.
  • We may obtain information about you from various sources, including directly from you via our Sites, when you call or email us or communicate with us through social media, or when you participate in events, contests or other promotions. We also may obtain information about you from our parent, affiliate or subsidiary companies, business partners and other third parties, as well as from publicly available information.

How We Use the Information We collected

We may use the information we obtain about you to:
  • Register, manage and maintain your account on the Sites.
  • Provide products or services you request.
  • Maintain your resume and/or Profile and make it available to recruiters through our products and services as described below in "Information We Share."
  • Supplement your Profile with publicly available information.
  • Process, validate and deliver your purchases (including by processing payment card transactions and contacting you about your orders, including by telephone).
  • Maintain a record of the jobs you view or apply to on our Sites.
  • Inform you of relevant job postings that may be of interest to you based on your interests as expressed previously through your job search behavior and preferences.
  • Provide administrative notices or communications applicable to your use of the Sites.
  • Respond to your questions and comments and provide customer support.
  • Contact you and deliver information to you that, in some cases, is targeted to your interests (such as relevant services, educational or other career development opportunities); enable you to communicate with us through our blogs, social networks and other interactive media; and solicit your feedback and input. These communications will contain links for preference management and, where appropriate, unsubscribe links should you decide you do not want to receive further communications.
  • Manage your participation in our events and other promotions, where you have signed up for such events and promotions.
  • Operate, evaluate and improve our business and the products and services we offer.
  • Analyze and enhance our marketing communications and strategies (including by identifying when emails we have sent to you have been received and read).
  • Analyze trends and statistics regarding visitors' use of our Sites, mobile applications and social media assets, and the jobs viewed or applied to on our Sites.
  • Analyze trends and statistics about the job market and career mobility in local economies and nationally, and provide these analytics to customers of certain CareerBuilder products and services.
  • Optimize our site search engine results and permit search engine access to public Profile information.
  • Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.
  • Enforce our Sites' Terms and Conditions.
  • Comply with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies.
  • We also use non-personally identifiable information and certain technical information about your computer and your access of the Sites (including your internet protocol address) in order to operate, maintain and manage the Sites. We collect this information by automated means, such as cookies and web beacons, as described in more detail below.

If we seek to use the information we obtain about you in other ways, we will provide specific notice and request your consent at the time of collection.

INFORMATION WE SHARE
We share the information that we collect from you or from third party sources with recruiters, educators and service providers.

Recruiters may use your information to contact you directly. Additionally, when you apply for a job with a company through the Website, the information supplied by you or shared through ProFinder USA may become part of such company's database. Similarly, if your CareerBuilder resume or your Profile is downloaded by a recruiter, your information may become a part of their database. In these instances, the use of such information by the recruiter will be subject to the privacy policy of that company, and we are not responsible for that company's use of your information.

Where you have provided Personal Information on a Webite that is "hosted" or "co-branded" by another company then that information will be made available to both ProFinder USA and the hosting/co-branding company. ProFinder USA is not responsible for what the hosting/co-branding company, or any third party with whom you may share your Personal Information, subsequently does with your information. You should review the privacy policy of the hosting/co-branding company to ensure that you are comfortable with how it intends to use and disclose your information.

All users should be aware that when they choose to display or distribute Personal Information (such as their email address or other contact information on a public resume) via the Website or any other distribution method, that information can be collected and used by others. This may result in unsolicited messages from third parties.

We also may share Personal Information with our service providers who help us in the delivery of our own products and services to you. These service providers may only use or disclose the information as necessary to perform services on our behalf or as otherwise required by law.

ProFinder USA also may disclose specific user information when we determine, in good faith, that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement, to prevent a crime or protect national security, or to protect the interests or safety of ProFinder USA or other users of the Website.

In addition, Personal Information we have collected may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy or other corporate reorganization of ProFinder USA.

Please be advised that, even in the event of a successful account or Profile deletion, recruiters and others who have paid for access to our databases, as well as parties who have otherwise gained access to our databases may have retained a copy of your resume or Profile information in their own files or databases. Additionally, if you have applied to a job at a particular company in the past, that company will still have access to your resume. We cannot control the retention, use or privacy of resumes or Profiles that have been downloaded by third parties, and, you will not be able to delete data held by third parties that already have accessed and downloaded your Profile information or resume. In addition, we will retain anonymous Aggregate Data for uses described in this privacy policy.

Please allow up to thirty days to process your account or Profile deletion request.

About Cookies, Tracking Choices, and Third Party Advertisers

A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," is also called a Web bug or a pixel tag or a clear GIF. Used in combination with cookies, a Web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, that is placed on a Web site or in an e-mail that is used to monitor the behavior of the user visiting the Web site or sending the e-mail.

ProFinder USA uses cookies and other similar technologies for the convenience of our users. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. ProFinder USA also uses cookies to store non-personally identifying information about you such as past jobs viewed and job searches conducted by your computer in a cookie that it places on your computer. We do this in order to present you with job recommendations based on your interests as expressed previously through your searches. Lastly, ProFinder USA uses cookies to ensure the proper functioning and efficiency of our Sites. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please be aware, however, that some ProFinder USA features or services may not function properly without cookies.

ProFinder USA permits third party cookies on its Website. For example, third party tools located on the Website, including those that allow for social media sharing, may use cookies to remember user preference settings. ProFinder USA also uses web analytics services provided by third parties, which use cookies to collect non-personal information about details of our users' visits to the Website (including IP addresses) and the resources they access on the Website. These third party web analytics services provide us with reports based on this information in order to help us understand how visitors engage with the Website.

These companies operate under their own privacy policies and ProFinder USA encourages you to be aware of the privacy policies of such companies. ProFinder USA does not have control over or access to any information contained in the cookies that are set on your computer by third party advertisers./

In addition, some of the recruiters that use our Website may place cookies on your computer through their job postings and may use such cookies to distinguish your web browser uniquely. Often, recruiters use such information to track the effectiveness of their job postings by measuring how many users who view their postings later became job applicants. To obtain guidance regarding deleting or disabling cookies, please click here.

Links to Other Websites
Our Sites may contain links to other sites for your convenience and information. These sites may be operated by companies not owned by ProFinder USA or The Apollo Agency LLC. These other sites or linked third-party sites may have their own privacy notices, which you should review if you visit those sites. We are not responsible for the content of any sites not owned by ProFinder USA, any use of those sites, or those sites' privacy practices.

International Data Transfers
When we obtain Personal Information about you, we may process and store the information outside of the country in which you are located, including in the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. Further, users who access your information also may be located in a different country than you and different laws may apply to their use of your information.

How We Protect Personal Information
ProFinder USA maintains administrative, technical and physical safeguards designed to assist us in protecting the Personal Information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Please note that no electronic transmission, storage or processing of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private or secure. As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website.

To further protect yourself, you should safeguard your ProFinder USA account user name and password and not share that information with anyone. You should also sign off your account and close your browser window when you have finished your visit to our Sites. Please note that we will never ask for your ProFinder USA account user name or password via email.

Some Important Tips To Use When Dealing With Recruiters

You should use your own careful judgment about whether and what information to provide to recruiters. DO NOT PUT SENSITIVE INFORMATION, such as your Social Security number, on your resume.

If restricted or prohibited by the local laws in the jurisdiction where you reside, do not provide ProFinder USA, or otherwise include in your resumes or Profiles other sensitive information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or sex life, genetic or biometric data, the commission of criminal offences or proceedings or unlawful or objectionable conduct and associated penalties or fines.

ProFinder USA is open to the public, and we cannot guarantee that all users of our services have a legitimate need to the information they seek.

Do not provide your social security number, national identification number or any state, provincial or other local identification number to any third party via online application. Identity thieves may attempt to trick you into providing sensitive information. Do not provide any non-work related personal information (i.e., your social security number or any other state or national identification number, eye color, marital status, etc.) over the phone or online.

Job seekers should never provide credit card or bank numbers or engage in a monetary transaction of any sort.

Be cautious when dealing with contacts outside of your own country.

We use secure socket layer (or "SSL") technology to protect credit card transactions. The SSL technology encrypts credit card numbers while in transit so that they are not intercepted by unintended third parties.

California, USA Residents
California law permits its residents to request and receive information about a business' disclosure of certain categories of Personal Information to other companies for their use in direct marketing. If you are a California resident and a user of the Website, you can request a copy of this information from ProFinder USA by sending an email to info@profinderusa.com or a letter to The Apollo Agency LLC at 16623 Cantrell Rd Suite 1C, Little Rock, Arkansas 72223, Attention: Customer Service. Please include your name and email address in email requests, and your name and postal address in mail requests.

Children's Privacy
We do not knowingly collect or solicit information from anyone under the age of 13. If you are under 13, please do not use the Website. In the event that we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.

How to Contact Us
You can direct questions regarding this Privacy Policy to info@profinderusa.com or a letter to The Apollo Agency LLC at 16623 Cantrell Rd Suite 1C, Little Rock, Arkansas 72223, Attention: Customer Service. Please include your name and email address in email requests, and your name and postal address in mail requests.